Web Unit 4 Sprint 13: Academic Support

In Slack, you'll have access to a wide network of peers and school support staff who are ready and willing to assist you with any questions or challenges you may encounter along your learning journey.

Within Slack, we've created track-specific channels tailored to your particular area of study, ensuring that you receive the most relevant and targeted support possible.

Whether you're struggling with a complex concept, seeking feedback on an assignment, or simply looking to connect with other learners in your field, Slack is the perfect platform to do so.

Our school support staff are highly knowledgeable and experienced, and they're committed to providing you with the guidance and resources you need to achieve your goals. Meanwhile, your fellow learners can offer unique perspectives and insights that can help you deepen your understanding of the subject matter. So, don't hesitate to jump into Slack and start connecting with your peers and support staff today!

At BloomTech, we're committed to providing you with the support and resources you need to succeed. That's why we've made it easy for you to connect with our knowledgeable Learner Assistants through live chat.

• You can access live chat with a Learner Assistant directly within the course, allowing you to quickly and easily get the support you need while studying.
• In addition, you can also connect with a Learner Assistant through the BloomTech Portal, which serves as a central hub for all of your learning resources and tools.
• And if you're ever in need of assistance beyond the course or the portal, our Help Hub is always available to connect you with a Learner Assistant who can help address your concerns.

With so many options for accessing support, you can feel confident that you'll always have the help you need, when you need it.

We offer academic support sessions with our Learner Assistants as a last resort when you have exhausted all other available resources. We are delighted to provide this service to you when you require it. It's important to note, however, that to ensure that everyone has the opportunity to benefit from this valuable resource, we limit learners to one (1) session per week. This allows us to serve as many learners as possible and ensures that our Learner Assistants have the time to devote to each session.

While Learner Assistants are available to aid you in overcoming obstacles, they should not serve as a replacement for the instructor or live events. If you're unable to find a live event that suits your availability, please reach out by submitting a support ticket. We'll make every effort to accommodate your needs.